Terms and Conditions

Please read these Terms and Conditions ("Terms") carefully before engaging in business with GLOBAL RETAIL LIMITED ("us", "we", or "our"). These Terms apply to all wholesale customers ("Client", "you", "your").

1. Orders and Acceptance

All orders placed by the Client are subject to acceptance by us. An order is not binding until we issue a formal Purchase Order (PO) confirmation or proforma invoice. We reserve the right to refuse any order for any reason. Minimum Order Quantities (MOQs) apply and vary by product.

2. Pricing and Payment

All prices are quoted in United States Dollars (USD) and are exclusive of any taxes, duties, or shipping fees unless otherwise specified. Our standard payment terms for new clients are a thirty percent (30%) non-refundable deposit upon order confirmation, with the remaining seventy percent (70%) balance due prior to shipment from the port of origin. We accept payment via international wire transfer. Late payments may result in shipping delays and/or interest charges.

3. Shipping and Logistics

Our standard shipping terms are Free on Board (FOB) or Cost, Insurance, and Freight (CIF) to the Client's nearest major seaport, as agreed upon in the PO. Our responsibility for the goods ceases once they are loaded onto the vessel at the port of origin (FOB) or arrive at the destination port (CIF). The Client is solely responsible for all subsequent costs, including but not limited to customs clearance, duties, taxes, port fees, and inland transportation from the port to their final destination.

4. Title and Risk of Loss

Title to the goods and risk of loss or damage transfers from us to the Client at the point specified by the agreed-upon Incoterms (e.g., upon loading at the origin port for FOB terms).

5. Inspection, Claims, and Returns

The Client must inspect all goods upon arrival. Any claims for shortages, damages, or manufacturing defects must be submitted in writing, accompanied by photographic evidence, within fourteen (14) calendar days of the goods' arrival at the destination port. Our liability shall be limited to the replacement of defective goods or a credit for the value of the defective goods, at our sole discretion. Due to the nature of wholesale international trade, returns are not accepted unless explicitly pre-authorized by us in writing.

6. Limitation of Liability

In no event shall GLOBAL RETAIL LIMITED be liable for any indirect, incidental, or consequential damages, including loss of profits, arising from the purchase or use of our goods. Our maximum liability for any claim shall not exceed the total invoice value of the specific goods in question.

7. Force Majeure

We shall not be held liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, government regulations, pandemics, natural disasters, or significant disruptions to global shipping and supply chains.

8. Governing Law

This Agreement and any disputes arising from it shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (S.A.R.).

9. Amendments

We reserve the right to amend these Terms and Conditions at any time. The most current version will always be posted on our website, and it is the Client's responsibility to review it periodically.