Privacy Policy

GLOBAL RETAIL LIMITED ("us", "we", or "our") is committed to protecting the privacy of our business clients ("Client", "you", "your"). This Privacy Policy outlines how we collect, use, share, and protect your business and personal contact information.

1. Information We Collect

We collect information necessary to conduct business with you, which may include:

• Business Contact Information: Company name, contact person's name, email address, phone number, and business address.
• Transactional Information: Details of products you inquire about, purchase orders, shipping details, and payment information.
• Automatically Collected Information: When you visit our website, we may collect technical data such as your IP address, browser type, and usage patterns through cookies and similar technologies to improve our site's functionality.

2. How We Use Your Information

Your information is used exclusively for legitimate business purposes, including:

• To process your inquiries, quotes, and purchase orders.
• To manage your account and facilitate communication regarding your orders and shipments.
• To provide customer service and support.
• To process payments and perform accounting functions.
• To send you relevant B2B marketing communications, from which you can opt-out at any time.
• To improve our website, services, and product offerings.

3. How We Share Your Information

We do not sell your business or personal information. We only share information with third parties when necessary to provide our services, such as:

• Logistics Partners: We share necessary details (e.g., shipping address, contact person) with freight forwarders, shipping lines, and customs brokers to deliver your order.
• Financial Institutions: To process payments.
• Legal Compliance: If required by law, court order, or governmental regulation.

These third parties are contractually obligated to protect your information and use it only for the purposes for which it was shared.

4. Data Security

We implement a variety of administrative, technical, and physical security measures to protect your information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business relationship, and comply with our legal and financial obligations.

6. Cookies

Our website uses cookies to enhance user experience and analyze site traffic. You can configure your browser to refuse cookies, but this may limit your ability to use certain features of our website.

7. Your Rights

You have the right to request access to, correction of, or deletion of your business contact information. To make such a request, please contact us at the email address below.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@globalretail.com.