Frequently Asked Questions
Our MOQs vary depending on the product category and specific items.
We work to accommodate businesses of various sizes. Please contact our sales team with your
product of interest for specific MOQ details.
We manage the entire logistics process for you. After your order is
confirmed and produced, we arrange for shipment from the country of origin directly to the
nearest major sea port in your location within the United States. You will be responsible
for customs clearance and inland transportation from the port.
For new clients, our standard payment term is a 30% deposit upon
order confirmation and the remaining 70% balance before the shipment is released. We can
discuss other payment structures for long-term partners with a proven order history.
Yes, we can arrange for samples for most of our products. Please
note that sample costs and shipping fees may apply. Contact our team to discuss your sample
needs.
If you need a product that is not in our primary collections (e.g.,
specific types of toys or electronics), our Custom Sourcing service can help. We leverage
our extensive network of manufacturers to find, vet, and procure almost any product on your
behalf, managing the process from start to finish.